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For a more corporate setting, you’ll need to go Pro, and they offer enough features for those who have enough money to pay for such a thing to walk away happy in the investment. The free version does a great job of advertising the product-there aren’t many people out there who have tried looking around the Web for remote desktop software that haven’t come across it at least once. It managed to achieve this for a few reasons: it offers a quick and easy solution for connecting remotely, it’s can be used cross-platform, meaning a Mac user can connect to a Windows PC, and it comes with a free version, which satisfies most everyday clients around the family home. TeamViewer has always been one of the best, if not the best, pieces of remote desktop software out there on the market. One of the best of them being the renowned Team Viewer.

If for whatever reason, what Microsoft had planned doesn’t suffice, there are plenty of third-party applications out there to offer assistance, too. You might hear of people suggesting Windows’ remote assistance features aren’t any good, but those rumblings will be more about how difficult it was to try to connect to the older features, such as Remote Desktop Connection. The Windows operating system, in general, is considerably simpler than Mac’s UI experience, but even still, Windows has some built-in features now that help people remotely connect, such as the fairly new Quick Assist. Their vision is fading, their ability to manage complex tasks diminished.įor many people, the above situation means hopping in a car, driving around to offer aid in person-but that isn’t required anymore. Your parents are getting older now, and they never did quite grasp how to use a computer operating system all along.