More informationĪutodiscover is required during the initial connection between Outlook 2016 and Exchange Server. To resolve this problem, your Exchange Server administrator or service provider should make sure that Autodiscover is functional and can be accessed by Outlook 2016. In Outlook 2016, the option to manually configure an Exchange account is no longer available.Īutodiscover was previously available but is no longer available.
This was done by manually specifying the server settings. The previous version of Outlook was configured to connect to Exchange Server without Autodiscover. This problem may occur for one of the following reasons: This generates an error message.Īfter you upgrade Outlook or you create a new profile, Autodiscover is required to configure an Outlook profile the first time that Outlook is started. If you select Install anyway to upgrade to Office 2016, and then you start Outlook, Outlook may be unable to connect to the Exchange Server Autodiscover service because Autodiscover is not configured or is not working correctly. The update process checks your current Outlook configuration to determine whether you are affected by some known issues. You receive the error messages that are mentioned in the Symptoms section if the Office 2016 update process determines that the Autodiscover service is inaccessible. Outlook may freeze at the splash screen for several minutes before these errors messages are displayed.
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